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At Equestrian Supplies Sale, we value the trust our riders, stable managers, and equestrian enthusiasts place in us when shopping for premium horse equipment and riding apparel. Just as we carefully craft our bridles and protectors to safeguard your equine partners, we’re equally committed to protecting your personal information with the highest standards of security.

Equestrian Commitment: We handle your data with the same care we expect in fitting a competition saddle – precise, secure, and tailored to your needs.

1. Information We Collect

To provide seamless service from browsing to delivery, we collect:

  • Order Information: Name, shipping address (including stable/yard details when provided), payment method (though we never store full card details), and purchased items (from bits to competition jackets)
  • Account Details: For registered users – email, password (encrypted), and preferences (like discipline focus or horse equipment needs)
  • Technical Data: IP address, browser type, and device information to optimize our site for all users, whether shopping for clippers or cooler rugs
  • Communication Records: Emails to [email protected] and service inquiries

2. How We Use Your Information

Your data helps us serve the global equestrian community with precision:

  • Process orders for everything from electric fencing to fleece rugs
  • Provide customer support for competition gear inquiries
  • Improve our product range based on popular items like bridle pieces or exercise boots
  • Send service updates (order confirmations) and, with consent, promotional offers on related equestrian products
  • Prevent fraud, especially for high-value Pro Series equipment purchases

3. Data Sharing & Disclosure

We treat your information like sensitive competition plans – sharing only when necessary:

  • Shipping Partners: Only delivery details to fulfill orders globally (except excluded regions)
  • Payment Processors: Secure partners like PayPal for transaction processing
  • Legal Requirements: When required by law, such as customs documentation for international shipments
  • Business Transfers: In case of company restructuring, with confidentiality maintained

We never sell your data to third-party marketers.

4. Data Storage & Security

We protect your data with the same vigilance as our body protectors safeguard riders:

  • Military-grade encryption for all transmitted data
  • PCI-DSS compliant payment processing
  • Regular security audits of our systems
  • Limited employee access to sensitive information
  • Data retention only as long as necessary for legal or business purposes

5. Your Rights

You control your information like a rider controls their mount:

  • Access: Request details of personal data we hold
  • Correction: Update inaccurate stable or billing information
  • Deletion: Request removal of non-essential data (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing communications while maintaining service emails
  • Restriction: Limit how we use your data in specific circumstances

Contact [email protected] to exercise these rights.

6. Cookies & Tracking Technologies

Our website uses cookies like carefully placed jumping poles – to help navigate smoothly:

  • Essential Cookies: For core functions like shopping cart (bridles to brushes)
  • Performance Cookies: To improve site speed for browsing competition accessories
  • Functional Cookies: Remember preferences like currency (USD) or region
  • Marketing Cookies: Only with consent, to show relevant products (like chaps or fly masks)

Manage preferences via your browser settings or our cookie consent tool.

7. International Data Transfers

As a global equestrian supplier (excluding some Asian and remote regions), data may be transferred internationally with appropriate safeguards in place, particularly for:

  • Order processing and fulfillment
  • Customer support across time zones
  • Payment processing in USD

8. Policy Updates

We may update this policy as our business evolves, just as we refine our product range from competition shirts to cooler rugs. Significant changes will be communicated to active customers.

9. Contact Us

For privacy questions or concerns, contact our team at:

Equestrian Supplies Sale
2029 Wilson Street, San Diego, US 92103
Email: [email protected]

Ride With Confidence: Just as our premium equestrian gear supports your performance, our privacy practices protect your information at every step of your journey with us.