Term and Conditions

Last Updated: [Date]

Welcome to Equestrian Supplies Sale (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website equinesportsgear.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. User Obligations and Responsibilities

1.1 Account Registration

To make purchases, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password
• Promptly update any information that changes
• Be responsible for all activities under your account

1.2 Prohibited Activities

You may not:

• Use our site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of the site
• Use any automated means to access the site without permission
• Misrepresent your identity or location

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our equestrian products including:

• Competition gear (jackets, shirts, accessories)
• Horse care equipment (bridles, brushes, boots)
• Stable essentials (clippers, fencing, rugs)

However, colors may vary slightly due to monitor settings. Please refer to sizing charts carefully as proper fit is essential for equestrian equipment.

2.2 Product Availability

All items are subject to availability. During peak competition seasons (April-June and September-November), some items may have longer lead times.

2.3 Services

We provide:

• Global shipping (excluding some Asian and remote regions)
• Customer support via email at [email protected]
• Returns and exchanges as outlined in Section 5

3. Orders and Payment

3.1 Order Process

Your order constitutes an offer to purchase. We reserve the right to refuse any order. Orders are typically processed within 1-2 business days (excluding weekends and holidays).

3.2 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions or errors. If an error is discovered after your order, we will contact you before processing.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that you have the legal right to use any payment method you provide.

3.4 Shipping

We offer:

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipping)
• Free Shipping: For orders over $50 via EMS (15-25 business days after shipping)

International customers are responsible for any customs duties or import taxes.

4. Intellectual Property

All content on our site (logos, text, images, etc.) is our property or used with permission and protected by intellectual property laws. You may not:

• Reproduce, distribute, or create derivative works
• Use our branding without express written permission
• Use any automated systems to extract data from our site

5. Returns and Exchanges

5.1 General Policy

We accept returns within 15 days of delivery for most items if:

• Items are in original, unused condition
• Original packaging with all tags is included
• Proof of purchase is provided

5.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

• Body Protectors (once removed from packaging)
• Brushes and grooming tools
• Fly Masks & Ear Nets (unless packaging remains sealed)
• Clippers and Oils (opened containers)

5.3 Return Process

1. Email [email protected] with your order details
2. Receive return authorization and instructions
3. Ship items back (prepaid label for US customers)
4. Receive refund or exchange after inspection (3-5 business days)

5.4 Exchanges

We happily exchange:

• Bridles and bridle pieces for correct sizing
• Competition apparel for different sizes
• Boots and chaps for alternative styles

6. Liability Limitations

6.1 Product Use

Equestrian sports carry inherent risks. We are not liable for:

• Injuries resulting from product use
• Improper use of equipment
• Failure to follow manufacturer instructions

6.2 Website Use

We are not liable for:

• Temporary website unavailability
• Technical issues beyond our reasonable control
• Any indirect or consequential losses

6.3 Maximum Liability

Our maximum liability for any claim related to our products or services is limited to the purchase price of the item in question.

7. General Provisions

7.1 Governing Law

These terms are governed by the laws of California, USA. Any disputes will be resolved in San Diego courts.

7.2 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

7.3 Contact Information

Equestrian Supplies Sale
2029 Wilson Street
San Diego, US 92103
Email: [email protected]